Addressing systemic discrimination in service delivery.
Substantive equality recognises that policies and practices put in place to suit the majority of clients may appear to be non-discriminatory but may not address the specific needs of certain groups of people. In effect they may be indirectly discriminatory, creating systemic discrimination.
In this section you can find:
information about the WA State Government's Substantive Equality program and how it is being implemented
resources for those participating and supporting information
EOC training for systemic discrimination
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