Performance management framework

The Commissioner for Equal Opportunity’s Performance Management Framework is consistent with the Government’s goal of Results–Based Service Delivery: Greater focus on achieving results in key service delivery areas for the benefit of all Western Australians.

The Commission’s work is informed by the statutory obligations under the Equal Opportunity Act 1984, and the activities undertaken in 2016-17 are reported in this section.

Changes to outcome based management framework

The Equal Opportunity Commission’s outcome based management framework did not change during 2016-17.

Shared responsibilities with other agencies

The Equal Opportunity Commission did not share any responsibilities with other agencies in 2016-17.

The Equal Opportunity Commission delivers services through its two outcome areas:

Service 1: Provision of information and advice regarding equal opportunity and human rights

Service description
Dissemination of relevant and appropriate information on the Equal Opportunity Act 1984, other relevant laws and human rights issues generally.

Provision of accurate advice on equal opportunity matters.

Identification of discriminatory policies and practices.

Service 2: Avenues of redress for unlawful discrimination and unreasonable treatment

Service description
Investigating and attempting to conciliate complaints that fall within the jurisdiction of the Equal Opportunity Act 1984 and other legislation administered by the Commissioner and providing assistance to complainants referred to the Tribunal.

Outcome based management framework