Other disclosures and legal compliance

Ministerial directions

No Ministerial directives were received during the reporting period.

Other financial disclosures

Pricing policies of services provided

The Commission charges for services rendered on a full or partial cost recovery basis.  These fees and charges were determined in accordance with the Costing and Pricing Government Services: Guidelines for Use by Agencies in the Western Australian Public Sector published by Treasury.

The current fees and charges are available on the Commission’s website at http://www.eoc.wa.gov.au/community-education-training/current-courses/courses---standard

Capital works

No capital works were undertaken this year.

Other corporate projects and initiatives

Complaints management system

The Commission continued progressing the options for updating its complaint handling procedures to implement an electronic system in order to streamline the process.

The Department of Finance assisted the Commission to seek responses as part of a formal tender process which is still in progress. Work is expected to continue into the 2019-20 financial year.

Information and communication technologies

The Commission is continuing to migrate its on-premise infrastructure to the Cloud as part of the whole of Government GovNext policy.

Employment and Industrial Relations

Staff profile as at 30 June 2019

 

Number of staff (FTE)

 

2018-19

2017-18

Full-time permanent

16

16

Full-time contract

0

0

Part-time permanent (measured on FTE basis)

4

4

Part-time contract (measured on FTE basis)

0

0

Total

20

20

Employees seconded out

0

0

Employees seconded in

2

2


Staff development

Workforce planning

The Equal Opportunity Commission is constantly striving to build and maintain a workforce that will enable it to deliver quality services to all clients. Our workforce plan aims to identify skills gaps, look at ways for developing our people and implement a recruiting strategy to help us achieve and maintain a workforce with the expertise needed to deliver our core objectives.

As a result of this, the following have been identified as priority:

  • Attracting and retaining the right people
  • Minimising skill loss; maximising skill sharing; documenting learned knowledge
  • Supporting diversity
  • Creating a positive and inclusive workplace culture
  • Supporting a healthy and productive organisation.

Staff training

As part of the Commission’s staff induction process, all staff are required to undertake cultural competency training.

In addition to this, various staff attended the following courses:

  • Firewarden training
  • Chief Finance Officer Forum
  • Law Society of WA. Advocacy training workshop
  • Aurion training - Aurion payroll efficiency workshop
  • Managing Challenging Behaviours Workshop conducted by Brain Ambulance
  • Keeping sane in a busy workplace by Brain Ambulance
  • Parliamentary seminar
  • Randstad - Cultural intelligence & diversity workshop
  • MS Excel Intermediate
  • Confidence and Influence in the Workplace
  • Enquiry HPECM Training
  • Contract Management Awareness session

Unauthorised use of credit cards

Officers of the Commission hold corporate credit cards where their functions warrant usage of this facility.  These instances of personal use were the direct result of an error on behalf of the merchant.  Once advised, the merchant credited back the amount incorrectly charged to the corporate card directly and there was no requirement for the officer to repay any monies.  The matter was not referred for disciplinary action as the Chief Finance officer noted prompt advice and settlement of the personal use amount, and the nature of the expenditure was immaterial and not as a result of the officer’s actions directly.

 

2018-19

Aggregate amount of personal use expenditure for the reporting period

$181.55

Aggregate amount of personal use expenditure settled by the due date (within 5 working days)

$181.55

Aggregate amount of personal use expenditure settled by the due date (after 5 working days)

n/a

Aggregate amount of personal use expenditure outstanding at balance date

n/a