- Helping the hospitality industry cater for everyone

In February 2018 the Commission launched an accessible menus guide Catering for everyone at the Generous Squire tavern in Perth.

The menus project had its genesis when two young people, Harry Nicholas and Genevieve Weston enquired about lodging a complaint of unlawful impairment discrimination on behalf of people with vision impairment. They alleged people with vision impairments were indirectly discriminated against by most hospitality venues because the food menus were not accessible due to the type being too small or not accessible to print readers.

Commissioner Allanah Lucas met the young people and suggested instead of lodging a complaint, they could consider working with the food industry and disability stakeholders to develop a guide with the potential to have a wide reaching impact on the hospitality industry

The Commission worked closely with VisAbility WA, the Australian Hotels Association WA and the Restaurant and Caterers Association to develop a guide to educate the food industry about strategies to make menus accessible to people with vision impairment.

The guide is available as a free download in a range of formats from the Equal Opportunity Commission, the Australian Hotels Association, VisAbility and other industry stakeholders.


Catering for everyone

(From Left) Restaurant and Catering Industry Association Membership Manager Brian Moar, Harry Nicholas, John Byrne and Genevieve Weston at the launch