Feedback and Complaints (about us)
Your feedback is important to us. We value and appreciate receiving your compliments, suggestions or complaints about us so that we can improve our services and the way we communicate.
We appreciate receiving compliments
If you are satisfied with the service you have received from us, please let us know. It helps us to know that we are delivering our services effectively and provides us with an opportunity to recognise staff that provide high quality service. Your compliment will be recorded and referred to relevant staff and management.
You can send us your compliments by phone, in writing or email - for contact details see contact us.
We value your suggestions
We see suggestions as an opportunity to improve our services. Your suggestion are valuable to us and will be considered as part of our ongoing activities to improve our services.
If you would like to make a suggestion, please advise the person you are dealing with or write to or email us - for contact details see contact us.
We value your complaints about our services
Complaints are an important way for the Commission to be accountable for our activities and can help identify ways for us to improve our processes, services and the quality of our communications. We are committed to providing a fair, timely and professional response to people who make a complaint.
If you wish to make a complaint to the Commission write to or email us – for contact details see contact us or fill out the feedback and complaint form below.
Feedback on our services