Courses - standard

Duration: Half day – 9:15 am to 1:15 pm 

Find out what equal opportunity means to you at work and outside of work. 

The Introduction to equal opportunity law workshop provides participants with an introduction to equal opportunity and anti-discrimination laws and how to apply it to everyday life, whether it is at work or outside of work.  It aims to also help people avoid the costly risks associated with inadvertently breaching the law.

This course is also a pre-requisite for any staff intending to undertake further training as Equity grievance officers.

Participants will develop:

• An understanding of equal opportunity law and its application;
• Measures required to prevent unlawful discrimination;
• How to identify personal and organisational culture that supports equality and diversity.

Course schedule:
See the EOC Calendar of courses and events

Duration: Full day - 9:30 am to 4:30 pm

Would you like to know how to prevent discrimination and harassment in your team or workplace?

If you are a manager of a team at work the Equal opportunity essentials for managers and supervisors workshop will be very useful.  The workshop will show you how to foster a more equitable workplace environment within your team and manage discrimination and harassment issues in the workplace.

Managers will learn: 

• How to develop effective grievance management frameworks;
• How to deal with discrimination and harassment complaints;
• About discrimination, harassment, bullying and vicarious liability laws and how they are different from one another.

Course schedule:
See the EOC Calendar of courses and events

Duration: Full day - 9:00 am to 4:30 pm

What is being a Contact officer all about?

The Contact officer role workshop is a full day course where you will:

• Get introductory knowledge of equal opportunity laws;
• Be given the skills and knowledge to act as a first point of contact in dealing with complaints.

Course schedule:
See the EOC Calendar of courses and events

 

Duration: 2 days - 9:30 am to 4:30 pm (both days)

Have you just started in an Equity grievance officer role and want to know how to handle a complaint?.

Prerequisite: Introduction to equal opportunity law.

The two day Equity grievance officer role workshop will:

• Clarify what an Equity grievance officer does;
• Discuss how to handle conflicts of interest;
• Teach you interview skills with practice scenarios;
• Help you develop mediation skills;
• When you need to investigate and what that would involve. 

Please note that this course does not cover full investigation skills as time does not permit.

Course schedule:
See the EOC Calendar of courses and events

Duration: Full day - 9:30 am to 4:30 pm

Who should attend: 

Any person interested in developing their knowledge of equal opportunity law; staff intending to undertake further training as Equity Grievance officers, Managers, HR or Policy officers who are responsible for developing policies or procedures for staff in relation to equal opportunity issues.

Aim: 

To provide participants with

• an understanding of equal opportunity law,
• its application, and
• measures to prevent unlawful discrimination and identify personal and organisational culture that supports equality of opportunity and diversity.

Content: 

• Definitions of discrimination, substantive equality, victimisation, harassment and bullying, culture and behaviour,
• individual and organisational roles and responsibilities, and
• options to deal with inappropriate and potentially unlawful behaviour.

Course schedule:
Refer to the Introduction to equal opportunity law workshop in the EOC Calendar of courses and events

Duration: Full day for either course - 9.30am to 4.30pm

Would you like to improve your Contact officer skills or refresh your skills as an Equity grievance officer?

Register your interest for your course preference.

Prerequisite: Contact officer role or Equity grievance officer role.

The Contact officer refresher workshop is a full day course where you will:

• Review your knowledge of equal opportunity laws and your responsibilities as a Contact officer, and
• Improve your strategies for effective complaint handling.

The Equity grievance officer refresher workshop is a full day course where you will:

• Review your knowledge of the equal opportunity laws, and
• Revise your mediation skills in handling equity grievances.

Course schedule:

• The Equal Opportunity Commission will organise a 'Contact officer refresher' or 'Equity grievance officer refresher' workshop for those staff that have been previously trained according to the level of interest we receive for scheduling either of these workshops. 
• To attend either of these workshops, please register your interest by emailing training@eoc.wa.gov.au .  These courses will be scheduled according to the demand we receive on an as required basis.  All participants that register their interest will be notified of when a potential date can be scheduled according to the demand received.

Duration: 4 Hours

Would you like a fairer working environment?
 
The Positive workplace culture workshop provides participants with an understanding of equal opportunity law and how to apply it to your organisation to support fairness and diversity in the workplace.

The session will cover: 

• Elements of positive and negative workplace culture;
• How people's behaviour can contribute to workplace culture;
• Principles of respect for others in the workplace;
• Practical ways to prevent discrimination and harassment and create a respectful culture in the workplace.

Course schedule:
This course is offered as a customised course for organisations.

Contact the EOC Community Education and Training Section to discuss your needs: 
Phone: 08 9216 3900
Email: eoc@eoc.wa.gov.au

Duration: Full day - 9.30am to 4.30pm

Would you like to know how to build a more inclusive workplace through your recruiting process?

If you are a member of a recruitment panel or a recruitment agency officer you can learn how to provide a fair recruitment process with the Recruitment and selection - are you getting it right? workshop.

In this workshop you will learn:

• How to develop good policies and procedures to prevent discrimination and harassment from occurring in the workplace;
• How to recruit fairly and within the equal opportunity framework;
• What are the potential pitfalls and identify strategies that support inclusivity in recruitment.

Course schedule:
See the EOC Calendar of courses and events

Duration: 2 hours 

Where is the line between being friendly at work and sexual harassment? 

Learn where the line is at the Sexual harassment - know where the line is workshop. The workshop has been developed to help organisations identify workplace sexual harassment according to the Sex Discrimination Act 1984 and the Equal Opportunity Act 1984 and draw the line on what is acceptable workplace behaviour according to these federal and state laws.

Participants will learn:

• What sexual harassment is;
• Where and how often sexual harassment occurs;
• Laws that cover sexual harassment;
• Impact of workplace culture on sexualized behaviour;
• Strategies to help minimise the risk of sexual harassment.

This workshop is not designed to fulfill or satisfy the pre-requisite requirements of the Equity grievance officer role course.

Course schedule:
See the EOC Calendar of courses and events

Duration: 4 hours - 9:15 am to 1:15 pm

Would you like to address systemic discrimination in your goods and services?

If you are a manager or are responsible for developing policies in your government or not for profit organisation, the Fair go for your clients workshop is for you.

You will learn:

• The difference between direct, indirect and systemic discrimination in service delivery;
• What unconscious bias is and how to address it;
• Discrimination laws in the area of goods and services and how to achieve equitable service delivery.

Course schedule:
See the EOC Calendar of courses and events

Who should attend: 

• Managers, Project/Policy/Equity officers and contract personnel across all sectors (government and non-government) involved in policy development and its implementation, service design or delivery.

Aim: 

• To provide guidance and information to participants on how to assess the impacts of the organisations' policies and practices by using the substantive equality tools.

Content: 

• How and why to assess the interrelationship between needs of clients and barriers to service; introduction to the tools which you and your organisation can use;
• guidance on working with the key elements of the tools using practical examples and
• develop a checklist to ensure you are equipped to work effectively with the tools in your organisation.

Duration: 

• To be arranged according to need.

Cost (incl GST): 

• To be advised dependent on duration.

Course schedule: This course is offered as a customised course for organisations and can be designed to include the foundation course 'Fair go for your clients'.

Contact the EOC Community Education and Training Section to discuss your needs: 
Phone: 08 9216 3900
Email: eoc@eoc.wa.gov.au

* 2 hours - $129 (GST incl) per person

* 3.5 hours - $263 (GST incl) per person

* 4 hours - $263 (GST incl) per person
 
* Full day - $396 (GST incl) per person
 
* 2 days - $700 (GST incl) per person
 

Equal Opportunity Commission
Level 2
141 St Georges Terrace
PERTH WA 6000

Telephone: (08) 9216 3900
Facsimile: (08) 9216 3960
Free Call for Country callers: 1800 198 149
TTY No: 9216 3936
Email: eoc@eoc.wa.gov.au

Parking and wheelchair access
* The closest fee payable parking is available under 141 St Georges Terrace. The entrance to the Secure Car Park is off 38 Mounts Bay Road. Disabled parking bays are reserved adjacent to the car park lifts on each floor of the building.

For more information see  EOC Contact Us

Cancellations
* Cancellations received more than 7 working days prior to commencement of the course will be free of charge.
* Cancellations received less than 7 working days prior to commencement of the course will be charged the full fee.
* Cancellations should be provided in writing or by email to eoc@eoc.wa.gov.au

Substitution of another participant
* Substitutions may be made at any time up to the commencement of the course by calling the Administration Officer, Community Education on 9216 3927 or email  eoc@eoc.wa.gov.au

No shows
* Enrollees who do not attend the class will be charged the full fee.
* Enrollees who do not attend due to sickness may be transferred to another course upon receipt of a doctor's certificate.

Courses cancelled by the Equal Opportunity Commission
* In the event a course is cancelled by the Equal Opportunity Commission all enrollees will be notified and be offered a place on the next available program.

To find out more information about any of the courses listed in this document, or to discuss your training options please contact the Commission on (08) 9216 3900 or email  eoc@eoc.wa.gov.au

Disclaimer: Minimum numbers are required for courses to be viable. If not, there could be a possibility of the course being cancelled.