Courses - customised

Current courses - customised courses

Organisations that examine their workplace culture and take positive steps to prevent discriminatory practises and behaviour have proven to be more competitive in retaining a skilled workforce and servicing a wider and more diverse clientele. We have delivered over 1500 training sessions to over 22 500 people.

As well as offering a range of general training courses, we work in partnership with clients, understanding that your needs are unique. We are able to customise and/or develop training that is cost effective and focused to suit the requirements of your organisation.

The Equal Opportunity Commission is in the position to observe at first hand the experiences of complainants, respondents and organisations. We utilise this knowledge to keep our training programmes contemporary and relevant.

Profile of participants

A sample of course participants typical to organisation training include:

  • Managers and Supervisors
  • Employees or Non - supervisory staff
  • Contact Officers
  • Grievance or Equity Officers
  • Equal Opportunity Committees
  • Human Resource or Employee Relations Consultants

Outlines of courses which can be modified to suit the needs of your organisation can be found at Courses - standard.

If our list of courses does not meet your organisations needs, please call us as we have experience in curriculum development and can cater to your specific requirements.


We can deliver training at your work site, at a venue of your choice, or at the Commission's fully equipped centrally located and easily accessible training facility, subject to availability.

Participant numbers

Generally, the maximum size of the group depends on the type of training and the venue. Minimum numbers for all courses are eight (8) people.

Training methods

Participants who have attended our training have described sessions as practical, informative, thought provoking, challenging, interactive and engaging. 

Training programs will present up to date case studies to outline issues and points discussed. Interactive videos and other learning resources are utilised together with practical exercises and opportunity for discussion and group work.

Regional courses

Additional charges apply to cover costs associated with travel and accommodation. We will either seek reimbursement or ask you to pay charges direct to the travel or accommodation supplier. To discuss training outside the metropolitan region please phone, fax or email a Training and Community Education Officer.

Social and community services sector

The Commission provides a range of training and information sessions for community organisations that provide advocacy and information services relating to equal opportunity.

These sessions can range from the role of the Equal Opportunity Commission, its functions, meanings of unlawful discrimination, how policies, procedures and practises may constitute discrimination, through to the processes of handling or responding to a complaint.

If your organisation is planning a conference, meeting or forum, or a broader community workshop we can arrange to participate and present any of our information sessions on the role and function of the Equal Opportunity Commission.

Contact page

Need more information or a quote for training? Go to our Contact Page.