Strategic plan

The Commission's Strategic Plan provides guidance to the Commission on priorities and activities in the implementation of the Equal Opportunity Act 1984 and aligns the Commission with the appropriate government-wide goals.

Our Vision

A society respectful of human rights and free from discrimination and prejudice.

Our Mission

Lead in the elimination of discrimination and build a community that reflects and promotes equality of opportunity and human rights.

What we do

The Commissioner:

  • Carries out investigations, research and inquiries relating to discrimination
  • Undertakes and coordinates consultations, seminars and conferences
  • Consults with government, business, industry, service providers and community to identify how to improve services and reduce and address discrimination and harassment
  • Develops programs and policies to promote equality

Our Services

  • Provision of information and advice regarding equal opportunity and human rights
  • Provision of an avenue for redress for unlawful discrimination and unreasonable treatment.

We do this through

  • Providing information through a range of publications and fact sheets on our website and responding to email and telephone enquiries
  • Conducting education for individuals, organisations and businesses
  • Partnering with other organisations on broader awareness based projects
  • Providing conciliation to support resolution of complaints
  • Providing legal support for complainants referred to the State Administrative Tribunal.

Our guiding values

  • respect
  • dignity
  • fairness
  • impartiality
  • responsiveness
  • independence
  • confidentiality

Our priorities for 2017-2019

To support improved outcomes for people at risk of discrimination and build a stronger community presence and understanding of human rights and discrimination we will:

  • consult with young people to help them understand their rights, and to inform the Commission’s work on priority areas where youth are most vulnerable to discrimination (through youth community groups/schools/YACWA)
  • consult with seniors to promote understanding of their rights, and to inform the Commission’s work on priority areas where seniors are most vulnerable to discrimination (through seniors groups/Council on the Ageing)
  • develop social media strategies including Facebook to expand our reach into the community
  • explore opportunities to increase radio presence e.g. through regular information or question and answer sessions on stations such as 6PR talk back, ABC, Indigenous Radio, community radio
  • liaise with Citizen’s Advice Bureau and other peak bodies such as Council on the Ageing to promote awareness about discrimination and human rights
  • explore opportunities to collaborate with other agencies (including Public Sector Commission, the Health and Disability Services Complaints Office, the Department of Commerce and the Ombudsman) to deliver joint education and information, particularly in regional areas
  • explore opportunities for more targeted information to promote awareness about discrimination and human rights and available complaints mechanisms including electorate offices.

To be more proactive and strategic in dealing with systemic discrimination we will build strategic partnerships and work collaboratively by:

  • liaising with WALGA, Small Business Corporation and Chamber of Commerce and Industry to explore opportunities to deliver educational programs and promote awareness about discrimination and human rights to local government and small business
  • explore alternative education models including train the trainer approaches as a more cost effective way to expand our reach.

To build the capability of our people, processes and organisation we will:

  • develop a strategic asset and IT plan to inform future investment in technology to support more streamlined processes and enhance our reach into the community
  • invest in professional development for staff
  • improve corporate governance to enhance accountability and performance
  • maximise our use and capacity of TRIM through training of all staff.